Terms & Conditions
Effective Date: March 1, 2025
Last Updated: August 16, 2025
Welcome to Holistic Fox Den (“we,” “our,” or “us”). By accessing, purchasing, or using our website, services, products, or community spaces (collectively, the “Site”), you agree to these Terms & Conditions. Please read them carefully.
General Information
Holistic Fox Den provides creative services, consultations, e-commerce products, digital downloads, resources, and community spaces (such as Discord). By engaging with any part of our Site, you agree to these Terms as well as any other posted policies.
Services & Consultations
Scope: All services, including consultations, design work, and creative strategy sessions, are provided based on the information you share and the scope agreed upon at booking.
No Guarantees: While we aim for excellence, results are not guaranteed as outcomes may depend on factors outside our control (such as your implementation, market conditions, or third-party platforms).
Cancellation Policy: You may cancel or reschedule with at least 24 hours’ notice. Missed appointments or last-minute cancellations may be charged in full.
No Medical, Legal, or Financial Advice: All consultations are for informational and creative purposes only. They are not a substitute for professional advice in medical, legal, financial, or therapeutic fields.
Digital Downloads & E-Commerce Products
Instant Access: Digital downloads are delivered instantly after purchase and are non-refundable once accessed.
License: Purchases are for personal use only unless otherwise specified in the product description. You may not resell, redistribute, or claim authorship.
Physical Products: If an item arrives damaged or incorrect, contact us within 7 days of delivery for resolution.
Processing Times: Physical orders are processed as stated in the product listing. Shipping times vary by location and carrier.
Payments & Refunds
Payments: We accept payment through secure third-party processors. We do not store your credit card information.
Refund Policy:
- Services: Refunds are considered case-by-case. Time already spent on services is non-refundable.
- Digital Products: No refunds once downloaded.
- Physical Products: Refunds or exchanges offered only for defective/damaged items.
Affiliate Links & Recommendations
From time to time, blog posts, resources, or product pages may contain affiliate links. If you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you. We only recommend products and services we believe are valuable, but we make no warranties about third-party offerings.
Community Conduct (Including Discord)
Holistic Fox Den hosts community spaces, including Discord (“Community”). By joining, you agree to:
- Be respectful, supportive, and kind.
- Not engage in harassment, hate speech, spam, or self-promotion without permission.
- Protect confidential information shared within the Community.
- Understand that failure to follow these guidelines may result in removal without refund or prior notice.
We are not responsible for user-generated content shared in Community spaces, but we reserve the right to moderate as needed.
Intellectual Property
All Site content—including text, graphics, branding, and creative products—is owned by Holistic Fox Den unless otherwise credited. You may not copy, distribute, or reproduce materials without prior written consent.
User Responsibilities
By using our services or purchasing from us, you agree:
- To provide accurate information.
- To use our services and products lawfully.
- Not to misuse, resell, or infringe upon our intellectual property.
Limitation of Liability
We are not liable for any damages, losses, or outcomes resulting from the use or misuse of our services, products, or website. All use is at your own risk.
Third-Party Links & Tools
Our Site may link to or integrate third-party sites, services, or tools. We are not responsible for their content, policies, or practices. Please review their terms before engaging.
Policy Dates & Changes
We may update these Terms from time to time. Continued use of our Site or services after changes are posted means you accept the revised Terms.
- Effective Date: The date these Terms take effect.
- Last Updated: The most recent date changes were made.
Contact
For questions about these Terms, please contact us at:
📩 [email protected]
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